Google Play Gift card whole transaction error reported to Google


New updates are being added on the backside of this tale.

Original tale (printed on June 17, 2021) follows:

The Google Play Store is the principle supply of apps for plenty of Android customers because it comes pre-installed on all Android units. Well, excluding Huawei clearly — and units bought in China.

As a end result, many app builders hotel to the use of Google’s personal in-app cost answers to monetize their apps. This, as it’s extra seamless for the person and gives builders one much less step to fret about.

play gift card

Google Play Gift playing cards be offering customers a option to pay for apps and video games at the Google Play Store as an alternative of getting to hyperlink their bank cards to Google Pay.

However, there appears to be a topic with those Gift playing cards, no less than in line with customers at the neighborhood boards. Reports now point out that some Google Play customers are not able to finish a Gift card transaction.



Whenever i attempt to acquire diamonds in sport i am getting this Google Play error -Couldn’t whole your transaction, Gift card can best be used within the nation the place they have been bought. See the reward card phrases of provider.

Affected customers file that once seeking to redeem the reward playing cards, Google Play throws up an error, notifying customers that the playing cards can best be used within the areas they have been bought.

This, in line with those affected customers, is even after them doing the similar transactions sooner than in the similar area with playing cards bought in the similar area, making this factor much more atypical.


I’ve similar factor each time I attempt to make an in-game acquire. Which I’ve prior to now been doing for over a 12 months in this account with out incident.

This factor has been delivered to the eye of Google and in reaction, a Product knowledgeable has been famous telling the affected customers that the problem has been forwarded to the related groups at Google.

passes to google

Indeed Ahmed, there were plenty of an identical reviews during the last day or so. Thanks for sharing your revel in with the problem, I handed your reviews alongside to Google. If I’ve any knowledge or updates I’ll permit you to know right here.

With that, this is a topic of ready to look what turns into of the problem as Google continues to seem into it. We shall proceed to control this and replace as and once we get extra data.

Update 1 (June 21)

A product knowledgeable has now get a hold of the next knowledge from Google:

Google has the next knowledge to proportion:

Google’s new person coverage, states that customers can’t whole transactions or redeem Gift Cards which might be bought out of doors the rustic or area of place of abode. More data can also be discovered within the Play Gift Card Terms of Service.

Update 2 (June 25)

A user-shared workaround has now stuck our web site which seems to unravel the problem. All it’s important to do is set up a VPN, after which the use of the VPN, hook up with america (or the rustic from the place you purchased the reward card).

Clear the garage of Google Play Store, and then you definately will have to be capable to use the Google Play steadiness. Here’s the video showcasing the similar:

As an extra step relying at the VPN, you will have to take away your Google account sooner than clearing the garage and upload it again once more after clearing it.

Update 3 (June 26)

In case you’re not able to mend the issue by way of a VPN, you will have to dabble into the speculation of rooting your telephone so as to get unravel the mistake. An person has shared an in depth information on YouTube that you’ll take a look at.

Update 4 (June 28)

Another possible workaround is to delete your current cost profile and create a brand new one by means of deciding on a supported nation. Here’s the way to create a brand new bills profile.

Update 5 (June 29)

Incoming is a user-shared workaround that can lend a hand.

I hv an answer for many who aren’t ready to redeem their reward playing cards
This manner isn’t for many who have already got redeemed the playing cards and cash is now in play steadiness
1) Create a brand new google acc at the tool the place u want to purchase an app or do in app acquire
2) If making an in app acquire, make sure to are logged in the use of fb or another social acc in sport to avoid wasting your growth
3) Remove all google acc from the tool and stay best the brand new one logged in
4) Redeem the reward card in new acc
5) Go in sport and make acquire ( You have to take away all different google accounts as opposed to the brand new one, differently this gained’t paintings)
6) The acquire can be made
*Remember u want to log in by way of othe social acc like fb as a result of u will logged out mechanically when u take away earlier google acc from tool*

Update 6 (June 30)

Another person has introduced up a workaround that turns out to have accomplished the trick for a few others as neatly. Check it out underneath:

This best paintings in case you are reputable have account and reward card redeem/best up on right kind area you reside

Step 1: Disable WIFI out of your telephone
Step 2: Use your native cell provider web 4G/5G and so on.

Try buying/redeeming once more. It will have to operating now. (Source)

Update 7 (July 01)

One of the Redditors has shared a workaround that resolved the problem no less than for them, so you’ll give it a shot. Here’s what they are saying:

You should be rooted.

Go to settings > Apps > Google Play Store app > Uninstall updates > Delete information.

If you might be the use of Magisk supervisor. Install Busybox and Debloater module.
(a) Google the way to use Debloater module to uninstall machine apps.
(b) Uninstall Google Play Store app.

If you might be rooted with out magisk, check out putting in any apk “System App remover” from playstore sooner than uninstalling updates.

After you will have uninstalled google play app, set up the apk model :

You will now be capable to use your credit score.

Make certain you flip off Auto replace from playstore settings.

After you will have used your credit score, you’ll delete that cost profile and create a brand new one from the rustic you might be in. The commonplace playstore model will then paintings.

Update 8 (July 02)

One Redditor identified that they were given their good friend dwelling in the USA create an account for them to redeem reward playing cards. Needless to mention, this isn’t one thing we’d commended until you agree with the individual.

Apart from that, are a few issues that chances are you’ll run into with this dodgy workaround. Here’s what one person needed to say in keeping with a fellow Redditor’s query:

Did you will have any downside the use of the second one account to make purchases within the sport (?) (Source)

Ya I had the similar issues of the 2d account when buying video games. So he had to make use of the account in his nation to shop for me the video games on that account. (Source)

Update 9 (July 03)

Incoming is every other user-recommended workaround that can permit you to get handed the rustic error.

Folks, a non permanent resolution whilst Google deigns to reply accurately.

-Have a fairly outdated tool, no less than from 2018, when you should not have it, borrow it from a circle of relatives member or good friend who has a telephone this outdated.

-First of all, set up the sport the place you’ll make the switch.

-Then, take away the updates from Google play, this is essential, and ensure that the minimal model of Google Play that is still is from model 5, 8 or 10, and at all times prevents it from being up to date.

-Finally input the sport or what you need to shop for and do it temporarily.

I don’t know the way repeatedly it really works, nevertheless it’s the one factor I will proportion with you. (Source)

Update 10 (July 05)

IST 10:02 am: According to one of the crucial affected customers, Google has just lately driven out an replace that looks to have mounted this factor.

Additionally, for customers who don’t thoughts resetting their units, there may well be a option to repair this factor as defined within the video underneath.

Update 11 (July 06)

A snappy take a look at the Google Play neighborhood conveys that a large number of Garena Free Fire avid gamers (on Android) are suffering with the transaction crowning glory factor that has been highlighted on this article.

Update 12 (July 07)

While converting your nation perceived to had been a excellent workaround first of all, knowledgeable of the corporate’s neighborhood boards has published that Google would possibly lock your account if you’ll’t be offering any evidence that you just reside within the stated location.

Once the account is locked, you’ll unfastened get entry to to all services and products attached to it corresponding to Gmail, Drive, Photos, and extra. So tread with warning when you nonetheless need to tweak you nation settings.

If you don’t in fact now reside within the nation the cardboard is for, don’t try to exchange your nation to redeem that card. Google calls for you to provide your precise deal with. Google would possibly lock your account and ask you to offer evidence that you just reside at that location. If you’ll’t supply evidence, Google has to delete your account for violating the Terms of Service. You will lose the entirety related to that account; gmail, pressure, pictures, video games, apps, films, tune, and unspent credit. (Source)

Update 12 (July 14)

01:16 pm IST: For essentially the most section, this factor continues to afflict customers and the exchange in coverage that used to be quoted previous by means of a Google Product Expert, this is from again in 2018.

As the confusion continues, frustration continues to building up as customers on those Gift Cards be aware that the problem best began a couple of months in the past and the method doesn’t appear to provide customers any perception into what playing cards can be rejected.

Update 13 (July 16)

10:44 am IST: Many customers who have been experiencing the mistake have certainly confrimed that switching from Wi-Fi to cell information does do the trick for them although there’s no obvious reason why for why this works.

Yes, THANK YOU everybody who stated to make use of information as an alternative of wifi…IT WORKED.. So in case you have information give it a check out. So bizarre. Still please repair. (Source)

I will ascertain that redeeming a present card whilst attached to cell information, now not wifi, labored. My factor used to be that I may now not redeem a US reward card on my US based totally google account. (Source)

solved this factor by means of the use of cell information as an alternative of wifi… (Source)

So when you’re caught in the similar scenario, we’d recommend giving this workaround a shot.

Update 14 (July 17)

11:24 am IST: Redirecting customers to the brand new Privacy coverage, Google Play improve on Twitter is telling the affected customers the transaction gained’t whole if the foreign money of Play is of a special nation. Here is what they say:

you wont be capable to whole transactions if the foreign money of Google Play steadiness is from out of doors the rustic or area of your place of abode as in keeping with our new person coverage.

For the ones complaining, improve is looking them to take a look at troubleshooting. Additionally, some customers declare they get the similar error in spite of now not purchasing the cardboard out of doors their nation/area of place of abode.

NOTE: We have those and plenty of extra Google tales in our devoted Google phase.

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